Guide
How to choose an LLM routing confidence threshold
What the threshold does
The cheap model answers every call and says how sure it is. If its confidence is at or above the threshold, you keep its answer. If not, the call also goes to your current model and you use that answer. The threshold trades two things:
- Coverage: the share of calls the cheap model keeps. Lower threshold, more coverage, bigger saving.
- Agreement on kept calls: how often those kept answers match your current model. Higher threshold, usually higher agreement.
Pick it in four steps
- Set the agreement you need on kept calls. The audit defaults to 98%; a low-stakes tag might accept less, an action that sends an email might need more.
- Collect labelled samples: real inputs plus the answers your current model gave. 25 is a starting point, a few hundred is better before rollout.
- For each cut-off (0.50, 0.60, 0.70, 0.80, 0.90, 0.95, 0.99), compute coverage and agreement on the kept share.
- Choose the lowest cut-off whose agreement meets the target. If none does, the cheap model is not ready for this task.
Reading the result
- Coverage stays high as the threshold rises: the model is decisive on this task, a good sign for routing.
- Agreement is below target even at 0.99: the model is confidently different from your current model. Check whether your labels or the prompt are the problem before giving up.
- Few samples near the cut-off: the choice is fragile. Add samples before you trust it.
In our own small benchmark on lead qualification (24 samples), every Levanto Sage 2 answer had confidence below 0.2 or above 0.8, so any cut-off between them kept the same calls. Your task may behave differently.
Then check the money
The hybrid pays for the cheap model on every call and for your current model on the share it does not keep. The savings estimates by model show the coverage needed for a 30% saving at list prices; the calculator takes your own volume.
Let the audit do the sweep
The free cutover audit runs Levanto Sage 2 on your 10 to 25 samples, tests each cut-off above and recommends the one that holds your target, with the projected cost. Method · Switching to a smaller model